Policy is intended to demonstrate ENA's commitment to our users' privacy.
and distributing information from our users.
This Policy applies to users, including parents, teachers, administrators,
and students, who access ENA's services through the Education Gateway®
toolbar, our Community Tools product (which includes e-mail, instant messages,
chat rooms, and message boards), or through any other ENA owned or operated
applies only to ENA. This Policy does not apply to web sites or content of
(i) third parties or (ii) other companies or organizations to which ENA
links. You should carefully examine the privacy policies of the third parties
and other companies or organizations to determine their privacy practices.
ENA will prominently post notice of material changes to our Privacy
Policy here. Users of ENA's Services are expected and agree to
By using ENA's Services, the user consents to the terms and conditions
of Use. If the user does not agree with the terms and conditions,
please do not use ENA's Services. A user's continued use of ENA's
Services after the posting of changes to the terms and conditions of
1. How and what information is collected by ENA
ENA generally does not collect a significant amount of personally
identifiable information, as described below, from users. No other
company or organization collects personally identifiable information
through ENA's Services.
Information Provided by Schools or Through Computers Used at
Schools. Schools (or sometimes regions, districts, or educational
agencies) (collectively, "Schools") provide ENA with most of
the personal information necessary to allow users to use ENA's Services.
Users of computers at Schools may also directly provide ENA with
personally identifiable information necessary to allow users to use
ENA's Services. ENA relies on Schools to obtain and presumes that they
have obtained any required parental consent or permission before
students may use ENA's Services at Schools or through School computers.
In particular, Schools must notify parents (or guardians) and obtain
parental consent before children under the age of 13 may use ENA's
Services. A School or a user of School computers may be asked to provide
ENA with the following personally identifiable information for a user:
full name, school code, identification number, a username, a password,
an e-mail address, or an instant message user identifier. In addition for
students, Schools may provide ENA with the grade and gender of students.
From this information, ENA may create a screen name to access ENA's
Services. ENA may also ask a user to provide a self-generated question
and a response to a self-generated question so that ENA can provide a
Information Provided Through Computers Used Outside Schools. A
user may be able to access ENA's Services from a computer at home or
outside a School. Such access is only available for persons affiliated
with a School - teachers, administrators, and students 13 years of age
or older and their parents. Users accessing ENA's Services outside of a
School may be asked to provide personally identifiable information, such
as address and phone number, in addition to the information described
above to set up and use an outside School account. Students under the
age of 13 are not permitted to access ENA's Services from computers
outside a School.
ENA.com. ENA has a corporate web site, which can be accessed
through www.ena.com. ENA does not
collect any personally identifiable information from visitors to its
corporate web site.
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2. How information is used by ENA
ENA uses personally identifiable information obtained from users to
assign usernames, passwords and e-mail addresses, when requested, so that
access can be limited to appropriate and authorized users. ENA also uses
personally identifiable information collected from users to tailor
content and services to an individual user's needs and to ensure that
users only access appropriate portions of ENA's Services. For example,
ENA may offer a different level of encyclopedia depending on the grade
of a student user. ENA also delivers the instant messages, e-mails,
message board comments, and chat messages that users create. ENA does
not read or disclose information contained in e-mails, chat rooms,
instant messages, or message boards, unless required to do so by law, if
we fear for the safety of one of our users, or for a reason described in
the Legal Disclosures section below. Users, however, should be aware
that messages and information posted publicly or provided to others
could be seen or used by others.
An IP address is a number assigned to a computer for use with the World
Wide Web. ENA collects IP addresses to assist in system and network
administration, collect aggregate information, track trends and audit
use of ENA's Services. ENA does not associate personally identifiable
information with IP addresses.
ENA may supplement information provided by Schools or users with information
obtained from outside sources. For example, ENA may match school codes with a
database or other information as to which schools are located in which school
Cookies are text files written to a user's computer that save a user's
to keep track of session Ids or usage information for aggregate reports and
statistics, but these cookies are not linked to personally identifiable
information. At the end of a session, the cookie terminates.
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3. Disclosure of Information
ENA has partnered with certain outside companies to provide educational
content for teachers, administrators, and students. ENA does not share
personally identifiable information with any outside companies or third
parties or make such information publicly available. ENA does not advertise
or market to children using ENA's Services. ENA does not use any information
about how individual students surf the Internet or our sites to help sell our
products. ENA, however, may use aggregate information (i.e., anonymous and not
tied to any personal information) for our own research purposes, to analyze
the efficiency of our network, and to share with ENA partners, affiliates, or
If ENA ever merges, enters into a joint venture or partnership, or sells,
transfers, or assigns a line of business or all or substantially all of ENA's
assets to a third party, ENA may provide all user information, including any
personally identifiable information, to that third party and assign all of ENA's
that third party. By using ENA's Services or Community Tools, user agrees and
consents to any such transfer or assignment of information.
Legal Disclosures. ENA may disclose personally identifiable user information
when ENA believes in good faith that such disclosure is necessary to protect
the safety of any individual or the rights or property of ENA. ENA also may
disclose personally identifiable information if ENA believes in good faith that
such disclosure is necessary to identify, contact or bring legal action against
a person or entity that may be causing injury to or interference with ENA's rights
or property or a person or entity (for example, defamation, copyright violation,
etc.). In addition, ENA may disclose personally identifiable information if ENA
believes in good faith that it is required to do so by law.
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ENA uses state-of-the-art security systems, such as network firewalls and network
access controls, to keep your personal information as safe and private as possible.
Internet or World Wide Web that are beyond ENA's control. ENA encourages users to
protect their passwords by not using obvious mixes of letters or numbers, such as
a user's name, address or social security number. In addition, users should not
disclose their passwords to others. Each user is obligated to maintain the secrecy
of the user's password. ENA also takes steps to protect users' personal
information offline by limiting the number of people who have access to ENA's
servers and to users' personal information.
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5. E-mail Links
On various web pages, users can contact ENA directly through e-mail links to ask
questions or make comments. ENA reads such messages and endeavors to respond
promptly. ENA may file some comments or questions to improve ENA's Services or
ENA may discard them. ENA will not disclose any personally identifiable
information contained in such questions and comments to any third parties.
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6. Links to other sites
other companies or organizations to which ENA links. Such sites are
collect data or personal information in a manner inconsistent with ENA's
of third parties or other companies or organizations to determine their
privacy practices. ENA accepts no responsibility for the content or
privacy policies of linked sites.
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In addition to the policies stated above, ENA has adopted special
policies to protect the privacy of children under the age of 13
consistent with the Children's Online Privacy Protection Act
("COPPA"). Parents and teachers are encouraged to discuss
online protection with children.
ENA does not use personally identifiable information collected about
children under the age of 13 for any marketing or promotional purposes.
ENA does not condition a child's participation in an activity on the
child disclosing more personal information than is reasonably necessary
to participate in such activity.
ENA may use online contact information, such as an e-mail, from a child
under the age of 13 only to respond to a one-time specific request from
a child; to respond more than once directly to a specific request from
the child (such as for a forgotten password) and not re-contact the
child beyond the scope of the request; to collect a child's, parent's or
teacher's e-mail address to provide notice and comment; or to collect a
child's name or online contact information to protect the security or
liability of the site or to respond to law enforcement, if necessary
(in which case ENA will not use the information for any other purpose).
When the information is used to contact the child more than once, ENA
will use reasonable efforts to notify the child's parent, school
administrator or teacher (to stop the communication before sending or
delivering a second communication to a child).
Parents or guardians can review, correct, or delete a student's
registration information if they wish to do so. A parent or guardian may
do so by contacting his or her School's System Administrator for ENA, or
ENA directly by phone, e-mail, or mail at the contact information below.
Parents can also refuse to permit further collection or use of the child's
information by ENA.
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8. ENA's Contact Information
1101 McGavock St.
Nashville, TN 37203
By phone: (615) 312-6225